Privacy Policy

Introduction

Welcome to https://personal-care-laguna-vista-texas.primarycareaid.com (hereafter referred to as “Personal Care Laguna Vista Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and management of information about you when you use our website, applications, services, or products (collectively, “our Platform”).

Scope

This policy covers all aspects of our Platform, including but not limited to:

Our official website at https://personal-care-laguna-vista-texas.primarycareaid.com
Mobile and desktop applications associated with our services
Online forms and registration processes
Email, text message, or telephone communications from us
Interactive features on our Platform where users share content or engage with others

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links or integrations on our Platform. These entities have their own privacy policies governing how they collect and use personal data, and we encourage you to review those policies.

Processing Activities

This Privacy Policy guides our interactions with users when:

You sign up for an account and use our applications or services as an authorized user.
You visit our website(s) linked to this privacy statement.
You subscribe to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect various types of personal data, which can include:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, email addresses, and profile preferences.
Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases on our Platform.
Financial Information: Data related to your financial transactions with us, including bank account details (if provided for direct payments).
Purchase Information: Products or services you have bought from us, including order history, delivery addresses, and purchase amounts.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from your phone’s GPS.
Location Data: Information about your geographical location when you use our services that require mapping or location-based features.
Feedback: Reviews, ratings, comments, and suggestions you provide to improve our Platform and services.
Social Media Information: Data obtained through social media integrations (if available), including user names, profile pictures, and posts related to your interaction with our content.
Product Information: Details about products or services you have inquired about or viewed on our Platform, such as product preferences, browsing history, and wishlists.

We gather this data through various methods: user input forms, account creation processes, purchase transactions, browser cookies, server logs, and third-party data providers.

Cookies

We use cookies to enhance your experience on our Platform and for analytical purposes. Cookies are small text files stored on your device when you visit our website(s). They fall into three categories:

Strictly Necessary: These cookies enable basic functions and features, such as login, navigation, and access to secure areas of our site. Without them, using our Platform would be significantly impaired.
Preference: Cookies in this category remember your preferences, language settings, and other customization options to personalize your experience on our website(s).
Analytics: These enable us to collect statistics about user behavior, track trends, and understand how users interact with our site(s). They help us improve the performance and functionality of our Platform.

You can manage non-essential cookies through our Cookie Manager, allowing you to control your preferences for data collection and usage.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. The specific retention periods vary based on the type of data and the context in which it was collected. After this period, we will securely delete or anonymize your personal data unless required otherwise by law.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under 18 years of age. If you believe we have collected information about a minor, please contact us at the address provided below, and we will take appropriate steps to ensure the deletion of that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update incomplete or inaccurate personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit the processing of your personal data under specific conditions.
Portability: The right to receive a copy of your personal data in a structured, commonly used format, and the right to transfer that data to another controller.
Objection: The right to object to the processing of your personal data for certain purposes, including direct marketing.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing of your personal data.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For questions, requests for access or correction of your data, unsubscribe requests, or any other data-related inquiries, please contact us:

Email: [email protected]

Mail: Personal Care Laguna Vista Texas, Privacy Team, [Street Address], [City, State, ZIP Code]